Terms of Service
These Terms govern use of the Guest Premium software and related services (“Service”) by hotels and their authorized staff.
1. Accounts & roles
Hotels appoint staff users (including a General Manager). Each user must keep credentials confidential and use the Service only for legitimate hotel operations.
2. Optional mailbox connections
General Managers may optionally connect a personal or work Gmail or Outlook account to view today’s messages addressed to them inside the Service. Connecting a mailbox is optional; the core hotel product works without it. By connecting, the GM authorizes read-only access as described in our Privacy Policy and may disconnect at any time.
3. Acceptable use
- Do not misuse guest data, abuse APIs, or attempt to access another hotel’s data.
- Do not use Gmail/Outlook access for spam, surveillance unrelated to hotel ops, or resale of mailbox content.
- Comply with applicable privacy, employment, and hospitality laws.
4. Service availability
We strive for reliable uptime but do not guarantee uninterrupted service. Third-party providers (including Google and Microsoft) may affect mailbox features.
5. Intellectual property
The Service, branding, and software remain our property. Hotels retain rights to their content and guest data they submit.
6. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential damages, or for decisions made solely from email summaries shown in the Service. Mailbox features are a convenience layer over the provider’s inbox; Gmail/Outlook remain the system of record.
7. Contact
Questions: omerfarukyilmazrbusiness@gmail.com